9 December 2021 | 1 minute read

When was the last time you double checked your smoke alarm?

During the winter months, it’s good to get into the habit of testing your smoke alarm weekly. 

To do this, simply hold down the test button and wait for the loud noise. If your alarm does not make a noise and it has batteries that can be changed, try putting a new battery in before calling us. Alarms that are hard wired also have a backup battery that may need changing, so make sure you check this too before logging a repair!

If you have followed the steps above and your smoke alarm is still broken or beeping, please call our team as soon as possible on 0330 303 2222.

Please note, smoke alarms are checked as part of your annual gas service.

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