Call us on 0330 303 2222
Our phone lines are open Monday, Tuesday, Thursday and Friday from 9am to 5pm and on Wednesday from 9am to 3pm.
Our phone lines are open 24 hours a day 365 days a year for emergency repairs.  

Visit or write to us 
We’re at 199 Lower House Lane, Liverpool, L11 2SF. Of reception is open Monday to Friday from 9am to 5pm 

Social media 

You can contact us through our social media channels: 
Facebook @CobaltHousing 
Instagram @CobaltHousing 

Press enquiries 
Please direct all press enquiries to [email protected] 
Please do not use this inbox for general enquiries. If you have a housing enquiry, the quickest way to get in touch is via one of the methods above.

MyCobalt

Report a non-emergency repair, pay your rent, update your details and more though My Cobalt, our customer portal.

Complaint, compliment and comments

When you contact us to make a complaint, compliment or comment, we use your feedback to help us understand what we’re getting right or where we can improve.

Make a complaint