Call us on 0330 303 2222
Our phone lines are open Monday to Friday, 9 am to 5 pm.
For emergency repairs, our phone lines are open 24 hours a day, 365 days a year.
On the last Wednesday of each month, our Customer Business Hub will close between 10 am and 12 pm. Only emergency repairs can be reported over the phone during this time.
Visit or write to us
We’re at 199 Lower House Lane, Liverpool, L11 2SF.
Our reception is open Monday to Friday from 9 am to 5 pm.
Social media
You can contact us through our social media channels:
Facebook @CobaltHousing
Instagram @CobaltHousing
Press enquiries
Please direct all press enquiries to [email protected]
Please do not use this inbox for general enquiries. If you have a housing enquiry, the quickest way to get in touch is via one of the methods above.
MyCobalt is temporarily offline
MyCobalt is currently offline while we move to a new system. It will be back later this year with the same key services.
Complaint, compliment and comments
When you contact us to make a complaint, compliment or comment, we use your feedback to help us understand what we’re getting right or where we can improve.