Call us on 0330 303 2222
Our phone lines are open Monday to Friday, 9 am to 5 pm.
On the last Wednesday of each month, they close at 2 pm for colleague team meetings.
For emergency repairs, our phone lines are open 24 hours a day, 365 days a year.

Visit or write to us 
We’re at 199 Lower House Lane, Liverpool, L11 2SF.
Our reception is open Monday to Friday from 9 am to 5 pm.

Social media 

You can contact us through our social media channels: 
Facebook @CobaltHousing 
Instagram @CobaltHousing 

Press enquiries 
Please direct all press enquiries to [email protected] 
Please do not use this inbox for general enquiries. If you have a housing enquiry, the quickest way to get in touch is via one of the methods above.

MyCobalt is temporarily offline

MyCobalt is currently offline while we move to a new system. It will be back later this year with the same key services.

Complaint, compliment and comments

When you contact us to make a complaint, compliment or comment, we use your feedback to help us understand what we’re getting right or where we can improve.

Make a complaint