To have the best possible experience whilst using this website, and to allow us to gather information to improve our services, your computer, tablet or mobile device will need to accept cookies (small text files placed on your computer by websites that you visit). In some cases, we can only provide you with certain features by using them.
If you’d prefer to restrict, block or delete these cookies from this website you can update your cookie preferences.
There are different types of cookies used on this website: functional cookies, insight and analytic cookies and marketing and tracking cookies.
Marketing and tracking cookies
We use marketing and tracking cookies to help us improve the relevancy of communication and marketing campaigns you receive from us.
Functional cookies
These enable core functionality. The website cannot function properly without these cookies, and they can only be deactivated by changing your browser preferences.
The tables below explain the cookies we use and why.
Analytics and insight cookies
These help us understand how our website visitors interact with our website by collecting and reporting information anonymously.
Functional cookies
| Cookie | Name | Purpose |
|---|---|---|
| PHPSESSID |
Analytics and insight cookies
| Cookie | Name | Purpose |
|---|---|---|
| Google analytics | ga _gid | These cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. The cookies collect information in a way that does not directly identify anyone, including the number of visitors to the website and blog, where visitors have come to the website from and the pages they visited. |
| Hotjar | _hjSessionUser_14 _hjMinimizedPolls _hjDonePolls | We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. |
Cookie support
1. To enable cookies
If you’re not sure of the type and version of web browser you use to access the Internet:
For PCs: click on ‘Help’ at the top of your browser window and select the ‘About’ option
For Macs: with the browser window open, the browser name is next to the Apple menu, click on it and select the ‘About’ option
2. How to check cookies are enabled for PCs
Google Chrome
- Click on ‘Tools’ at the top of your browser window and select Options
- Click the ‘Under the Hood’ tab, locate the ‘Privacy’ section, and select the ‘Content settings’ button
- Now select ‘Allow local data to be set’
Microsoft Internet Explorer 6.0, 7.0, 8.0
- Click on ‘Tools’ at the top of your browser window and select ‘Internet options’ , then click on the ‘Privacy’ tab
- Ensure that your Privacy level is set to Medium or below, which will enable cookies in your browser
- Settings above Medium will disable cookies
Mozilla Firefox
- Click on ‘Tools’ at the top of your browser window and select Options
- Then select the Privacy icon
- Click on Cookies, then select ‘allow sites to set cookies’
Safari
- Click on the Cog icon at the top of your browser window and select the ‘Preferences’ option
- Click on ‘Security’, check the option that says ‘Block third-party and advertising cookies’
- Click ‘Save’
3. How to check cookies are enabled for Macs
Safari on OSX
- Click on ‘Safari’ at the top of your browser window and select the ‘Preferences’ option
- Click on ‘Security’ then ‘Accept cookies’
- Select the ‘Only from site you navigate to’
Google Chrome on OSX
- Click on ‘Chrome’ at the top of your browser window and select Preferences
- Under Settings, click on ‘+ Show advanced settings’, locate the ‘Privacy’ section, and select the ‘Content settings’ button
- Now select ‘Allow local data to be set’
Mozilla and Netscape on OSX
- Click on ‘Mozilla’ or ‘Netscape’ at the top of your browser window and select the ‘Preferences’ option
- Scroll down until you see cookies under ‘Privacy & Security’
- Select ‘Enable cookies for the originating web site only’
Opera
- Click on ‘Menu’ at the top of your browser window and select ‘Settings’
- Then select ‘Preferences’, select the ‘Advanced’ tab
- Then select ‘Accept cookies’ option