Our offices will be closed on Monday 19th September as we observe the Bank Holiday to join the country in mourning the passing of Queen Elizabeth II.
If you have an emergency (i.e. loss of power, major leak or a break-in), you can call 0330 303 2222 and you will be put through to our out of hours contractor who will help to resolve your issue wherever possible.
If you send us a message via [email protected] or your MyCobalt account, your message will be responded to as quickly as possible upon our return on Tuesday 20th September. We usually see an increase in calls after our bank holiday closures, so we thank you for your patience as we work through these enquiries.
If you have an appointment booked for Monday 19th September, we may be contacting you shortly to rearrange your appointment. If you don’t hear from us or are unsure of what’s happening with your appointment on Monday 19th September, please contact us on 0330 303 2222.
Please remember you can pay your rent and view your rent balance via the MyCobalt app at any time – please visit https://buff.ly/2IG65il to create an account.
