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Report a repair
It’s important that you report repairs to us as soon as you see an issue.
Contractors
Our repairs team works alongside local contractors to carry out repairs and safety checks to our homes.
Repair responsibilities
We are responsible for carrying out the majority of repairs to your home. However, some repairs are your responsibility.
Disrepair claims
Important information if you are thinking of making a disrepair claim.
Damp and mould
We take all reports of damp and mould seriously.
Investing in our homes
As part of our commitment to ‘invest in quality homes’, we’ll spend £110 million upgrading our existing properties by 2033.
Stock condition surveys
Every five years, we’ll carry out a Stock Condition Survey to your home to check that it is safe and meets the Government’s Decent Homes Standard.
Keeping you safe
From annual gas servicing to electrical checks, fire and carbon monoxide safety to asbestos surveys, we carry out regular safety checks to ensure that you and your home are safe.
Communal gardens
We maintain all of our communal gardens and outside spaces, cutting grass, treating weeds, maintaining bushes and removing litter and flytipping.