We are closed from 1pm on Tuesday 24th December 2024 until 9am on Thursday 2nd January 2025. Complaints are not monitored during this time and complaint targets will be extended. If you have an emergency repair during this time, please call 0330 303 2222.
Complaints
Your feedback is important, as it tells us where we have gone wrong and what we need to do to make things right. We use your feedback to improve our services.
Make a complaint
Compliment or comment
If you would like to compliment a member of staff or a service you have received or have a suggestion on how we could improve, please get in touch.
Get involved
There are lots of ways to get involved and have your say on the services we deliver
Complaints performance
See how our complaints service is performing against our targets.