Our Spring 2026 customer newsletter is packed with updates on how we’re improving homes, services and neighbourhoods across our communities.
It includes the latest progress on our in-house repairs service, with customer satisfaction continuing to rise, as well as details of our £110 million investment programme to improve existing homes and keep them safe, warm and energy efficient.
The newsletter also shares exciting news on our developments in Croxteth, Whiston and Rainford as part of our commitment to deliver 1000 new homes over 10 years.
There’s a spotlight on the success of our Community Hub, which created more than £1 million in social value in its first year, alongside stories from community projects including Karonga Gardens, neighbourhood clean-up days and careers events with local schools.
Customers can also find helpful advice on saving energy, staying safe at home and ways to share feedback or get involved locally.




