The Regulator of Social Housing has published its latest regulatory judgement for Cobalt Housing Limited, confirming that we continue to meet the requirements of the consumer, governance and financial viability standards.
The judgement confirms that Cobalt has retained:
- C1 Consumer rating, meaning the regulator considers that we are delivering the outcomes of the consumer standards for customers.
- G1 Governance rating, the highest governance grade, demonstrating that we meet the regulator’s governance requirements.
- V2 Viability rating, confirming that we have the financial capacity to manage a reasonable range of challenges while continuing to invest in our homes and services.
In its judgement, the regulator highlighted the improvements made to our repairs service and our approach to customer engagement, health and safety, complaints learning, neighbourhood management and governance arrangements.
The report notes that we have demonstrated improvements in repairs performance and can show that the service is delivering the required outcomes for customers. It also acknowledges the steps we have taken to ensure customers have opportunities to influence services and decision-making.
For us, this judgement reflects our continued commitment to providing good-quality, safe homes, listening to customers and delivering services that meet their needs, while continuing to invest in existing homes and building new properties.
You can read the full regulatory judgement here: cobalthousing.org.uk/about-us/performance/regulator-of-social-housing-judgement/
