For more than 20 years, Lower House Lane has been home to Cobalt. That’s why, when it came to planning for the future, we chose to invest in our existing home and remain at the heart of the communities we serve.
At the end of 2025, we temporarily closed our office, and we’re delighted to return to our refurbished space.
The refurbishment has transformed the building into a modern, accessible and welcoming space for customers, colleagues and partners. Most importantly, it has created new opportunities for us to provide even more support for local people.
A new space for customers and communities
At the heart of the refurbished building is a welcoming and accessible customer reception and our new Community Hub, which will provide a dedicated space for activities and support services for our communities.
The Hub will host a range of activities, including:
- Employment, skills and training opportunities
- Financial wellbeing and money advice support
- Digital inclusion sessions
- Health and wellbeing activities
- Community events and workshops
- Opportunities to connect with others and tackle social isolation.
Events will be advertised on our website, social media channels and in our customer newsletter.
Staying on the heart of our communities
Our investment in Lower House Lane ensures we can continue delivering services locally while creating a modern environment that supports both customers and colleagues for years to come.
Come and see us
Our reception is open Monday to Friday from 9 am to 5 pm, and our Customer Hub is open for activities and events.
We hope to see you soon!
