Sustainability

Cobalt has an ongoing programme to improve the energy efficiency of our homes to support our target of achieving an energy performance rating of EPC C or above by 2030. 

When/if your property is due to receive any retrofit works , we will contact you directly with further information about the proposed works and timescales. 

Retrofit works involve improving existing homes to make them warmer, more energy efficient, healthier, and cheaper to run.

We strongly recommend agreeing to the works for the benefits such as lower energy bills, improved thermal comfort, reduced condensation and mould and better indoor air quality.

There is no cost to you as the customer; these improvement works are funded by Cobalt Housing and government funding.

This depends on the specific work required at your home. Our contractor, Ecogee, will provide you with all the details relating to your programme of works. They will keep you updated with what work is being done first and when to expect visits. 

Each property is assessed based on its individual needs and the energy performance rating. The works required are specific to the property following the assessment that is carried out.

Here is a website that will help you understand your energy bills: Money Saving Expert

The improvements may reduce the energy needed to heat and power your home, but savings cannot be guaranteed. Your bills will also depend on energy prices and how you use energy. 

As the owner of the solar panels, Cobalt is the generator of the electricity produced and, as such, we do not provide permission for customers to receive Smart Export Guarantee (SEG) payments.

No, Cobalt does not receive any payment or financial benefit. The electricity generated is available for the customer to use in their home.